Privacy Policy

Last updated: January 9, 2024

Introduction

This Privacy Policy outlines how Devi AI LLC, in relation to its service MakeReels.ai, manages personal data across our products, services, websites, and applications.

Additional Requirements for Specific API Scopes

1. Google

MakeReels.ai respects your privacy, adhering to Google's API Services User Data Policy, including Limited Use requirements. Our use of data from Google APIs is dedicated solely to publishing videos to YouTube, enhancing your experience with explicit consent. We do not transfer or sell your data, ensuring it is used strictly for service improvement, security, legal compliance, or with your clear consent in significant business changes. Your privacy and data protection are our top priorities, in line with the highest standards.

We will not store, cache or retain any statistics or data retrieved from the API for a period longer than 30 calendar days. This 30-day limit allows user to make timely and informed decisions based on recent data, while ensuring compliance with the provider's policy on temporary data storage.

2. Meta Platforms, Inc. (Facebook, Instagram)

MakeReels.ai is committed to protecting your privacy, strictly adhering to Meta’s Platform Policies and Data Use Policy. Our application uses data from Meta’s APIs (Instagram, Facebook) exclusively for enhancing your content sharing experience on these platforms, with your informed consent. We ensure your data is not transferred or sold, and is used solely for service improvement, security measures, legal compliance, or upon obtaining your explicit consent for significant business decisions. We prioritize your privacy and data security, following the highest standards.

For more details, visit Meta's Platform Policies and Data Use Policy.

3. TikTok

MakeReels.ai values your privacy and adheres to TikTok's Developer Agreement and Data Protection policies. We use TikTok's API solely for publishing videos and enhancing your experience on the platform, with your explicit consent. Your data is not transferred or sold, and is used only for service improvement, ensuring security, legal compliance, or with your explicit consent for significant business decisions. We are dedicated to safeguarding your privacy and maintaining the highest standards of data security.

For further information, please visit TikTok's Developer Agreement and Privacy Policy.

AI-Generated Content Ethics

MakeReels.ai is committed to ethical practices in AI-generated content creation. We respect the rights of content creators, ensuring that generated content is used responsibly and legally. We encourage users to adhere to ethical guidelines and legal requirements when using AI-generated content, including copyright laws, privacy rights, and other relevant regulations. We refer to the AI Content Creation Ethics Guidelines for more information.

AI Model Data Interaction Practices at MakeReels.ai:

At MakeReels.ai, our AI-driven services are powered by a blend of proprietary and third-party models to deliver a comprehensive content creation experience:

Text Generation with Third-Party Models: For generating text-based content, we leverage advanced third-party AI models. These models utilize text prompts provided by users, which are devoid of personal or sensitive information. This approach ensures that the text generation process is efficient while maintaining user privacy.

Proprietary Voice-Cloning Technology: For our voice-cloning feature, we use our own in-house developed AI model. Users can record their voices to create personalized voiceovers. We assure you that:

Voice Sample Security: These voice samples are processed exclusively within our proprietary system and are never shared with any third parties. User Control and Privacy: Users have complete control over their voice samples. You can delete your voice recording at any time, ensuring full autonomy over your personal data. Commitment to Data Security and Privacy: Across all features, including text generation and voice cloning, we uphold the highest standards of data security and user privacy. Personal data, such as email addresses and phone numbers, collected for account creation and service functionality, is securely stored and not used in any AI model interactions.

Our practices are designed to leverage the power of AI in content generation while firmly protecting user privacy and data integrity. We are committed to complying with data protection laws, ensuring the trust you place in our services is always honored.

Cookie Policy for Makereels.ai

This is the Cookie Policy for Makereels.ai, accessible from https://makereels.ai

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies. This Cookies Policy was created with the help of the Cookies Policy Generator.

The Cookies We Set

  1. Login related cookies

    We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

  2. Third Party Cookies

    In some special cases we also use cookies provided by trusted third parties such as Titkok, Facebook pixels.

  3. Analytics Cookies

    This site uses Google Analytics and Microsoft Clarity which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

Email: [email protected]

Data Collection

Types of Data Collected: We collect email addresses, phone numbers, organization details, payment data, and voice samples (for voice cloning features in paid accounts).

Third-Party Processors: Stripe handles payment processing, ensuring secure collection of payment information.

Use of Data

*Purpose**: Data is used for account creation, feature enablement (including AI-generated content creation), payment processing, customer support, service improvement, experience customization, and relevant promotions.

Sharing with Third Parties: We do not sell your data. For text, image, and video generation, your prompts and content may be shared with third-party services as necessary, always ensuring data anonymization and protection, in line with our terms of service.

User Data Control and Choices

Access and Management: Users can access, edit, export, and delete their data, including voice samples, via a self-service portal in their account.

Communication Preferences: Users have options to opt-out of non-essential communications in their profile settings.

Data Retention

Retention Period: Data is retained as long as an account is active. Inactive accounts are subject to deletion, along with associated data, after a certain period of inactivity.

Aggregated Data: We may retain usage data in an aggregated, anonymized form for compliance with legal obligations and legitimate business interests.

Data Protection

Compliance: We fully adhere to GDPR, CCPA, and other data protection laws, including provisions for international data transfers.

Security Standards: We implement industry-standard security measures, including regular security audits and certifications.

Access Restriction: Data access within our organization is strictly limited to authorized personnel on a need-to-know basis.

Data Storage and Third-Party Services

Third-Party Service Providers: MakeReels.ai uses various third-party services to enhance our offerings. This includes Stripe for secure payment processing, MongoDB Atlas, AWS cloud & Vercel service providers for data & website hosting. OpenAI, Google and Claude.ai platforms are used for content generation. Each provider is carefully selected for their adherence to security and privacy standards.

Data Storage Locations: Our user data is stored in secure data centers located in AWS / N. Virginia (us-east-1) . These locations are chosen for their robust infrastructure and compliance with international data protection standards.

Compliance with Data Protection Laws: We are committed to upholding the principles of data protection laws globally. Wherever your data is stored or processed, MakeReels.ai and our hosting providers adhere to relevant legal and regulatory requirements to protect your personal information.

For detailed information on our data handling practices, please refer to our Data Protection and Compliance sections.

Changes to Privacy Policy

Notification of Changes: Significant changes to this policy will be communicated via email or within the service.

Policy Updates: Any updates will be posted on our website and become effective immediately.

Contact Information

Inquiries: For questions about our privacy practices, contact us at [email protected].