Terms of Use

Last updated: January 9, 2024

Scope of Terms

The terms of service, privacy policy, and other policy documents provided herein are exclusively applicable to users of our Reels AI automated short video creation tool and related services. makereels.ai is product owned by a company in United States Devi AI LLC . MakeReels.AI policies do not extend to terms of use for other Devi AI tools and services. Similarly, Reels AI is solely governed by the policies stated within this document alone.

Account and User Verification

  • Login Process: Verification via code sent to registered email or phone. You give us consent to send you notifications and account management emails.
  • Team Functionality: The project creator becomes the team owner and they can add/delete user and set content permissions

Cancellation and Refund Policy

We value your satisfaction and aim to provide flexible options for our customers.

1. Refunds

  • We offer full refunds within the first 24 hours of purchase
  • After 24 hours, while refunds are not available, you're welcome to cancel at any time.
  • Refunds for annual plans are available for remaining months only, more details below.

2. Cancellation

  • You have the freedom to cancel your subscription whenever you need to.
  • We'll ensure your service continues until the end of your current billing period.

3. Annual Plan Cancellations

  • If you cancel an annual plan, we'll refund you for the remaining unused months.
  • Please note that past months will be charged at the regular monthly rate, not the discounted annual rate.

4. Credits

  • Any credits you purchase will remain valid for the lifetime of your account.
  • Credit purchases are non-refundable

5. How to Cancel

  • For your convenience, you can cancel through your account: Settings & Billing > Manage Subscription > Cancel
  • Alternatively, our friendly support team is available 24/7 via live chat at https://makereels.ai/en/contact

We're here to help if you have any questions or need assistance with your account.

Compliance with Social Media Platforms

In utilizing MakeReels.ai for your social media content management, you acknowledge and agree that our service adheres to the terms, policies, and guidelines of third-party social media platforms, including but not limited to TikTok, YouTube, and Meta (Facebook and Instagram). Our tool is designed to comply with these platforms' rules and regulations.

  • OAuth Authentication: MakeReels.ai uses OAuth authentication to securely connect with your social media accounts, ensuring compliance with each platform's standards and maintaining the security and integrity of your account information.

  • User Responsibility: You, as a user, are responsible for ensuring that your content creation and scheduling through MakeReels.ai adhere to the respective terms and community guidelines of the connected social media platforms. Violations of these terms may result in content removal, account suspension, or limitations in using MakeReels.ai.

  • Content Compliance and Responsibility: MakeReels.ai is committed to fostering a responsible and safe environment. While MakeReels.ai does not continuously monitor the content created or shared by users through our service, we expect users to adhere to all applicable laws and the community guidelines of the platforms they are using including adherence to our Restricted Content List as detailed in our terms. Users retain full responsibility and liability for their scheduled and shared content. In accordance with legal and ethical standards, MakeReels.ai reserves the right to take appropriate actions, including content removal and account suspension, in cases of content that violates these principles or the terms of service of the platforms on which the content is shared.

By using MakeReels.ai, you agree to comply with these conditions and acknowledge the importance of adhering to all third-party social media platform policies.

International Use and Compliance with US Laws

MakeReels.ai, provided by Devi AI LLC, adheres to the laws and regulations of the United States, including trade sanctions and embargoes. Consequently, our services are not available in countries currently under sanctions by the U.S. government.

Current Restricted Countries:

  • Russia
  • Iran
  • North Korea
  • Syria
  • Cuba
  • Crimea region of Ukraine

Users are responsible for ensuring they do not use MakeReels.ai from these restricted countries. The list of restricted countries is subject to change based on updates to U.S. law; users are responsible for staying informed of such changes.

By using MakeReels.ai, you affirm that you are not located in, under the control of, or a national or resident of any country under U.S. government sanctions or embargoes.

Content Creation and Usage Policy

1. Audio Layer

  • Narration: Our service includes AI-driven narration using third-party APIs and our own models, subject to their respective terms.
  • Voice Cloning: Available for paid account holders to create personalized content. Users have control and deletion options for their voice data. Voice cloning is strictly limited to the account holder to maintain ethical use. We are not responsible for mismatches or inappropriate content selection in Autopilot-generated audio content, including multilingual content.

2. Video Layer

  • User Content: Users can upload their own videos, accessible only to them or their teams. All content must comply with our acceptable content policy.
  • Stock Media: Royalty-free videos and images from sources like Pexels and Unsplash are used, adhering to their terms. We are not responsible for the relevance or accuracy of these media in Autopilot-generated content, including multilingual content.
  • Automated Reel Feature: When enabled 'publish without review', automatically creates and publishes reels using available stock media. We are not responsible for mismatches or inappropriate content selection in the reels created without human review, including multilingual content. ## Content Creation and Usage Policy

1. Audio Layer

  • Narration: Our service includes AI-driven narration using third-party APIs and our own models, subject to their respective terms.
  • Voice Cloning: Available for paid account holders to create personalized content. Users have control and deletion options for their voice data. Voice cloning is strictly limited to the account holder to maintain ethical use. We are not responsible for mismatches or inappropriate content selection in Autopilot-generated audio content, including multilingual content.

2. Video Layer

  • User Content: Users can upload their own videos, accessible only to them or their teams. All content must comply with our acceptable content policy.

  • Stock Media: Royalty-free videos and images from sources like Pexels and Unsplash are used, adhering to their terms. We are not responsible for the relevance or accuracy of these media in Autopilot-generated content, including multilingual content.

  • Automated Reel (autopilot) Feature: You can turn on the auto creation and publish mode and when enabled, it automatically creates and publishes reels using available stock media. We are not responsible for mismatches or inappropriate content selection as reels created without human review, including multilingual content. Additionally, MakeReels.ai and Devi AI LLC is not liable for any damages, claims, or liabilities arising from the use of user-uploaded or automated generated video content.

3. Background Music Layer

  • Royalty-Free Music: Generated within our tool for use in the service. External usage is subject to restrictions and requires appropriate permissions.

4. Text Generation

  • Third-Party Services: Utilizing models like ChatGPT, Bard, and Claude.AI, we are not responsible for the content generated or its suitability, including multilingual text generation.

Automated Reel (autopilot) text generation Feature: You can turn on the auto creation and publish mode and when enabled, it automatically creates and publishes reels using text generated by AI models. We are not responsible for mismatches or inappropriate content selection as reels created without human review, including multilingual content. Additionally, MakeReels.ai and Devi AI LLC is not liable for any damages, claims, or liabilities arising from the use of user-uploaded or automated generated video content.

By using MakeReels.ai, you acknowledge these limitations and agree to the terms of our Content Creation and Usage Policy, accepting responsibility for the use of the Automated Reel (Autopilot) creation and publishing feature and its outputs, including the generation of content in multiple languages.

Data Privacy and Security

  • User Data Collection: We collect user email, phone number, organization details, and payment information for processing transactions and providing services. Payment processing is done by Stripe and they collect and store payment method details in compliance with laws. If using voice cloning, we also collect voice samples to create AI-generated voice clones using third party models.
  • User Data Usage: Collected user data is used to create accounts, enable features, process payments, provide support, improve services, and customize experiences. Data needed for functionality is shared with vetted third party AI services providers e.g. OpenAI per our privacy policy.
  • Commitment: We are committed to protecting collected user data and maintaining transparency around data practices. Policies adhere to global data protection laws like GDPR and CCPA. For complete details review our privacy policy.

Intellectual Property

  • User Content Rights: You retain full ownership rights to any content you upload or supply to the service for use in generating reels.
  • Generated Reels Rights: You own the rights to reels generated by our artificial intelligence using your inputs and directions. Devi AI LLC waives rights to reels created under your account.
  • Devi AI Rights: We retain property rights to our underlying AI models, code, technologies, trademarks, and other intellectual property that make automated content creation possible.
  • Attribution: Devi AI reserves the right to nominal attribution or watermarking on generated films where as per our platform policies.

Liability and Warranty

  • Limitation of Liability: Not liable for loss of profits, data, business or other incidental or consequential damages. Liability capped at amount user has paid in last 12 months.

  • No Warranty: All reels/videos/content created by our tool provided without warranties for their use or performance.

AI-Generated Content Ethics

At MakeReels.ai, we are committed to ethical practices in AI-generated content:

-Auto Generated Content: If you use MakeReels.ai under 'AutoPilot' settings to automatically generate and schedule content, we embed an AI attribution watermark. This differentiates fully AI-created content from user-directed creations. The watermark is in line with emerging regulations for disclosing synthetic content. Users have the option to remove this watermark when they actively participate in the content creation process.

-Voice Cloning Ethics: We prioritize ethical use of AI in voice cloning. Users of MakeReels.ai can only clone their own voice for enhancing productivity and personalization in content creation. Uploading of third-party voice samples for cloning is strictly prohibited to respect privacy and ethical standards.

Content Restrictions

Prohibited Content: Users may not upload, generate, or distribute unlawful, dangerous, infringing, obscene, or illegal content. This includes but is not limited to:

  • Child sexual abuse material
  • Non-consensual intimate imagery
  • Bestiality or extreme violence
  • Terrorist propaganda
  • Instructions for illegal dangerous activities
  • Stolen or copyrighted material
  • Threats, harassment, or invasion of privacy
  • Deception, impersonation, or fraud Monitoring: We use a combination of automated systems and human review to monitor for policy violations. Removals: We immediately remove confirmed illegal content. For other violations, users are given notice to self-edit within 24 hours prior to removal. Removal may result in account termination. Reporting: Users can report prohibited content via the reporting tool in app or by emailing [email protected]. Reports are reviewed within 48 hours. Appeals: Users can appeal account terminations by emailing [email protected] within 14 days of termination. Appeals are reviewed within 5-7 business days.

Changes to Terms

Term Revisions: We reserve the right to modify these terms at any time. If revisions have a material impact, we will notify you through the service or by email. Non-material changes may be made without notice. User Responsibility: It is your responsibility to review terms periodically for changes. Continued use of the service after any modification constitutes your acceptance of the updated terms.

User Conduct

  • Reporting Abuse: Instructions and response time commitments. Appeal process outlined.

Contact and Support

  • Customer Support: Available at makereels.ai/contact or via phone +1 773 828 4411
  • Report Abuse: We encourage to user feedback please report any misuse, illegal use or spam reports to [email protected]

Special Provisions for Plans

  • Free Plan: All reels generated under the free plan will include the watermark.
  • Paid Plans: Access to automated creation & scheduling.
  • Social Media Permissions: Required for scheduling, with privacy safeguards and strictly following the platform terms & policies.

Accessibility

  • Commits to WCAG compliance for accessibility.

Localization

  • Allows for translation and localization.

Governing Law

  • Jurisdiction: Governed by the laws of Wyoming state.